Part of Advances in Neural Information Processing Systems 36 (NeurIPS 2023) Datasets and Benchmarks Track
Hengli Li, Song-Chun Zhu, Zilong Zheng
The ability to discern and comprehend pragmatic meanings is a cornerstone of social and emotional intelligence, referred to as pragmatic reasoning. Despite the strides made in the development of Large Language Models (LLMs), such as ChatGPT, these models grapple with capturing the nuanced and ambiguous facets of language, falling short of the aspiration to build human-like conversational agents. In this work, we introduce a novel benchmark, the DiPlomat, which delves into the fundamental components of conversational pragmatic reasoning, encompassing situational context reasoning, open-world knowledge acquisition, and unified figurative language understanding. We start by collecting a new human-annotated dialogue dataset, composed of 4,177 multi-turn dialogues and a vocabulary of 48,900 words. Along with the dataset, two tasks are proposed to evaluate machines' pragmatic reasoning capabilities, namely, Pragmatic Reasoning and Identification(PIR) and Conversational Question Answering (CQA). Furthermore, we probe into a zero-shot natural language inference task, where the significance of context in pragmatic reasoning is underscored. Experimental findings illustrate the existing limitations of current prevailing LLMs in the realm of pragmatic reasoning, shedding light on the pressing need for further research to facilitate the emergence of emotional intelligence within human-like conversational agents.