Excuse me, could you help me pick out a lotion?
Sure, what is the problem?
I got poison oak while hiking, and I need something to help me with the itching.
I can suggest a product called Techne that comes in a lotion or cream.
Which do you prefer?
Hikers tell me that the cream is best because it stays on longer.
Is there anything else I can do to help with the itching?
You can take an antihistamine.
Thank you so much for all of the information.
You are welcome. Please feel free to ask me a question any time you need help.