Hello, is this the ABC company?
Yes, may I help you?
We have just arrived from Tokyo only... looking for a reserve car of your company. All of above, we cannot find it.
What is your reservation number?
Our reservation number is J - 221.
Let me see. Oh, yes, we have your reservation number.
You mean you haven't arranged any car?
I'm sorry to say no.
Here I'll take taxi instead, how do you refund us?