You guys are charging me $ 10 for a movie that I never ordered or saw.
Let's see, sir. According to your file, you watched'Titanic'Monday evening.
Well, the wrong information is in my file. I was at a concert Monday night.
Well, your word overrules the file, sir. One moment, please.
I knew you'd see it my way.
Sir, I deleted the $ 10, but I had to add a $ 2 service charge to your bill.
Am I in the Twilight Zone? You're charging me for a movie I never saw?
Please don't blame me, sir. Blame the computer programmer.
This is highway robbery. I've got a good mind to call the police!
If it makes you feel any better, other guests feel the same way.